You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

disabled iphone7+

i have iphone7+. i enter the wrong passcode too many times and i ended up with a locked iphone with the massage "iphone is disabled connect to itunes is appeared on screen. unfortunatly I forgot to trigger icloud in my phone to recover my personal information.could you please help me how to fix my disabled iphone and save my internal stored information at the same time.


[Email Edited by Moderator]

iPhone 7 Plus, iOS 14

Posted on Nov 22, 2021 12:51 AM

Reply
2 replies

Nov 22, 2021 12:55 AM in response to zahramarandi

Regarding your data, If…

  1. You have an iCloud or iTunes latest backup, then there is nothing to worry about. If not read more...
  2. You have synced your data to iCloud, then what you will get back is what you have synced to iCloud and uploaded to iCloud Drive; like the information that are synced and stored in iCloud are, Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memosshared photosiCloud Photos*, Health data, call history, and files you store in iCloud Drive. (*-If you had turned on iCloud Photos, your content is automatically stored in iCloud.)
  3. You have imported your Photos & Videos to Mac/PC then they are safely residing there on Mac/PC
  4. You have uploaded some of it to Cloud Drives using Files app (iCloud Drive, Google Drive, OneDrive, DropBox, Flickr, box, AmazonDrive, Adobe Creative Cloud etc). The data remains there.
  5. You have not backed up or do not have the latest backup, nor imported nor you have synced nor uploaded your data to cloud drives prior to the situation that you are in, then I am sorry, all your data is lost.


disabled iphone7+

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.