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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
The disconnection happens when I move the AirPods, off my ear for example.
No, it's not just pausing, but fully disconnecting and then reconnecting to my iPhone. It doesn't do this when connected to my Mac though.
I've seen people have the same problem, whether with their iPhone or Mac. This is my variation of it.
iPhone 13 Pro Max
Hi there dmetuh,
We understand you're experiencing an issue with your AirPods disconnecting from your iPhone, and we'd like to share some resources that may help.
Get started here: If your AirPods won't connect
This page may also help: Change the settings of your AirPods and AirPods Pro
Specifically, take a look at the "Turn Automatic Ear Detection on or off" section.
Finally, check for any sources of interference: Resolve Wi-Fi and Bluetooth issues caused by wireless interference
We hope this helps.
Hi Erica,
Thanks but I’m not sure those pages you posted include support for AirPods Max.
dmetuh,
Thanks for reviewing those resources.
To look into this further from here, reach out through this link: Get Support
Take care.
Why do my AirPods Max randomly disconnect from my iPhone 13 Pro Max but not my MacBook Pro?
