You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get access to music purchased with old apple ID?

I have a ton of music connected to an old Apple ID, but I don't have the old password and I don't have access to the email connected to that ID (I switched from Yahoo to Gmail). This music was bought on iTunes. I have contacted Apple customer support, but it seems there's nothing that can be done. This is a big bummer as I wasted a lot of money buying music from Apple.

iPod Touch (6th Gen)

Posted on Nov 23, 2021 11:46 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2021 11:54 AM

See if you can get a Rescue or Notification email option.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If you can recover the password, do a name change to a current email address. Note the restrictions in the article.


Apple ID Name Change.  * 


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Then try setting up Family Sharing between the IDs so you can access your music.


Family Sharing.   *


https://www.youtube.com/watch?v=I6vZd14FsJ4


Family Sharing - Set up.  *

Similar questions

2 replies
Question marked as Top-ranking reply

Nov 23, 2021 11:54 AM in response to GinaG9999

See if you can get a Rescue or Notification email option.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


If you can recover the password, do a name change to a current email address. Note the restrictions in the article.


Apple ID Name Change.  * 


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Then try setting up Family Sharing between the IDs so you can access your music.


Family Sharing.   *


https://www.youtube.com/watch?v=I6vZd14FsJ4


Family Sharing - Set up.  *

How do I get access to music purchased with old apple ID?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.