You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have plenty of Apple Devices and now decided to test Apple Music and Apple TV+.
Apple TV+ works fine on all devices (free trial version)
Apple Music (free trial version) does not work on Apple TV (A1469), iOS 7.8 (8158), all others are fine.
I tried everything I found in the community already, nothing solved the problem.
What do I need to do?
S.
Apple TV 3, 8
Hello StephanWo,
We understand your Apple Music trial isn't appearing on your Apple TV. We'd be happy to help with this.
If you haven't yet, restart your Apple TV using the steps in How to turn off or restart your Apple TV.
If the Apple Music subscription still isn't appearing on your Apple TV, Let us know what appears when you go into the Music app.
Take care!
Hi Mario,
your hints didn’t help.
This is what appears after starting music (pics). Still wants me to pay for content (see upper right: Buy 11,99 Euro). If I select a title, then only buy or preview is available.
Hello StephanWo,
We appreciate you for participating in the Apple Support Communities.
We want to make sure you get the help needed to resolve this issue. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.
Take care!
Hello StephanWo,
Did your problem sort out?
me having the same issue. :(
Thanks
I am also having the same issue. Also, have the same apple tv model.
No Apple Music Subscription on Apple TV (A1469),iOS 7.8 (8158)?
