You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

twherman33 Author

Level 1

8 points

How to fix sound not working on iPhone 12 videos?

How to fix sound not working on videos on IPhone 12

[Re-Titled by Moderator]

Posted on Nov 25, 2021 6:55 AM

Reply

Top-ranking reply

Level 8

35,843 points

Posted on Nov 25, 2021 6:11 PM

Hi twherman33,

You may need to ensure:

The volume is turned up if needed
You do not have "Mute" or "Silent mode" turned on
Your speaker is working, and is activated. (eg: you hear music you play ok)

If you still need help:

Try these Apple Support articles:

Turn Ring/Silent mode on or off on your iPhone

https://support.apple.com/en-us/HT208353

Adjust the volume on iPhone

https://support.apple.com/en-au/guide/iphone/iphb71f9b54d/ios

Adjust the audio settings on iPhone

https://support.apple.com/en-au/guide/iphone/iph3e2e2cdc/ios

Are you using headphones ? ... or ... you might want to check which settings you have set there.

Adjust headphone audio settings on iPhone

https://support.apple.com/en-au/guide/iphone/iphb80ab7516/ios

Hope there's something here that will help you solve the situation :-)

View in context

Similar questions

1 reply

Top-ranking reply

Level 8

35,843 points

Nov 25, 2021 6:11 PM in response to twherman33

Hi twherman33,

You may need to ensure:

The volume is turned up if needed
You do not have "Mute" or "Silent mode" turned on
Your speaker is working, and is activated. (eg: you hear music you play ok)

If you still need help:

Try these Apple Support articles:

Turn Ring/Silent mode on or off on your iPhone

https://support.apple.com/en-us/HT208353

Adjust the volume on iPhone

https://support.apple.com/en-au/guide/iphone/iphb71f9b54d/ios

Adjust the audio settings on iPhone

https://support.apple.com/en-au/guide/iphone/iph3e2e2cdc/ios

Are you using headphones ? ... or ... you might want to check which settings you have set there.

Adjust headphone audio settings on iPhone

https://support.apple.com/en-au/guide/iphone/iphb80ab7516/ios

Hope there's something here that will help you solve the situation :-)

Reply

How to fix sound not working on iPhone 12 videos?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up