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forgot password

my son forgot his password on his iPad. what do I do?


iPad, iOS 10

Posted on Nov 26, 2021 8:49 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2021 9:01 AM

If you're talking about the passcode to unlock that device's screen, see this:


Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), and keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone/iPad:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

Or, watch this support video about the same matter (for both iPhone and iPad):

https://www.youtube.com/watch?v=7s8-zLG9ySQ


If you mean something different, please better specify your needs

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Nov 26, 2021 9:01 AM in response to zayne177

If you're talking about the passcode to unlock that device's screen, see this:


Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), and keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone/iPad:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

Or, watch this support video about the same matter (for both iPhone and iPad):

https://www.youtube.com/watch?v=7s8-zLG9ySQ


If you mean something different, please better specify your needs

Regards

Giulio

forgot password

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