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Mute button is permanently on so I can't hear callers how do I remove this

I cant take calls because the mute button is on but I can't remove it - any suggestions?



Posted on Nov 29, 2021 2:30 AM

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Question marked as Top-ranking reply

Posted on Nov 29, 2021 2:34 AM

Dirty? Try to clean it using a soft brush.

Broken? Make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Nov 29, 2021 2:34 AM in response to Hilarybedggood

Dirty? Try to clean it using a soft brush.

Broken? Make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

Mute button is permanently on so I can't hear callers how do I remove this

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