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Level 1

4 points

My iPhone 6S doesn’t recognise my Apple ID on iTunes. Help please!

Posted on Nov 29, 2021 5:39 AM

Top-ranking reply

Level 8

35,548 points

Posted on Nov 29, 2021 8:16 PM

Hi margery709,

Welcome to the Apple Community.

Wondering which iOS you have installed on your iPhone 6S.

Apple support have an article online that may help.

If you can't connect to the App Store, iTunes Store, or other Apple services

And

If you tried all of the steps in the article above, and you still can’t connect, contact Apple Support.

Hope this helps you :-)

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