You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

administering ios single app mode from 2 different macbooks

Hi,


For deployment in a museum setting, we are making use of the option in apple configurator to lock an ipad/ios device into 'single app mode'. This prohibits the user from exiting the kiosk app that runs in single app mode, and works great.

Single app mode can only be stopped through the Mac with which it was enabled, as it should.


However, I can't seem to find anywhere whether this dependency is hardware-specific (administration of single app mode works with one Mac only) or Apple-ID-dependent (disabling single app mode should work with any Mac signed in to the correct Apple ID).


Ideally, we want the single app mode on these ipads to be configurable from more than one Mac. The motivation is that, in case this one 'master' Mac with which single app was started would suddenly break, we don't want the end up with many bricked ipads that can't be accessed anymore.


Is it possible to control single app mode with more than one MacOS device? If yes, what would be the requirements for this?


Any help is appreciated!






iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Dec 1, 2021 3:15 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2021 8:04 AM

If you want to configure this setting from more than one device, you need to look into a Mobile Device Management (MDM) platform. There are many to choose from and the prices range from $1/device/month to $10/device/month. Some of the options currently available are Jamf Now, Jamf Pro, Mosyle, and Fleetsmith. Apple Business Essentials is available for beta and will be in wide release next year. Jamf Now is free for the first 3 devices, Fleetsmith is free for the first 10.

Similar questions

2 replies
Question marked as Top-ranking reply

Dec 1, 2021 8:04 AM in response to tiemen292

If you want to configure this setting from more than one device, you need to look into a Mobile Device Management (MDM) platform. There are many to choose from and the prices range from $1/device/month to $10/device/month. Some of the options currently available are Jamf Now, Jamf Pro, Mosyle, and Fleetsmith. Apple Business Essentials is available for beta and will be in wide release next year. Jamf Now is free for the first 3 devices, Fleetsmith is free for the first 10.

Dec 3, 2021 1:57 AM in response to tiemen292

Great! I had seen the MDM option before but considered this something that applies to the iOS devices/ipads (the 'slaves') only. I now understand that Macs (the 'masters') can be included in MDM as well.

The list of platforms you listed helps a lot. I looked into their options and indeed, MDM seems to be the way to get this working. Thanks.

administering ios single app mode from 2 different macbooks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.