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It won’t let me buy anything from my gift card

i cannot make any in game purchases with my Apple gift card it keeps saying that I need to put a credit card in

Posted on Dec 1, 2021 7:45 AM

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Question marked as Top-ranking reply

Posted on Dec 1, 2021 7:53 AM

You normally use gift cards by redeeming them:


This article explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - https://support.apple.com/HT204199


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card' click here --> http://support.apple.com/HT201195


Apple says: "Some purchases might require that you have a credit card on file, even if you use your Apple ID balance to make the purchase." - from: What you can buy with your Apple ID balance --> https://support.apple.com/HT211187

For a variety of reasons Apple will almost always require a functional payment method such as a credit or debit card be present when downloading anything from the iTunes or App Stores that isn't totally free (that also means no free trials), even if the item will be paid for with Apple Account balance. The only solution to satisfy this requirement is to add a valid payment method.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266


Change your Apple ID payment method if you don't have an Apple device --> https://support.apple.com/HT210755 - PC, MS Surface, Android, Chromebook, online at tv.apple.com


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631


1 reply
Question marked as Top-ranking reply

Dec 1, 2021 7:53 AM in response to EthanFillman

You normally use gift cards by redeeming them:


This article explains the different kinds of gift cards Apple uses and has links on how to redeem them and what can be purchased with each kind. Click on the link --> What type of gift card do I have? - https://support.apple.com/HT204199


If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card' click here --> http://support.apple.com/HT201195


Apple says: "Some purchases might require that you have a credit card on file, even if you use your Apple ID balance to make the purchase." - from: What you can buy with your Apple ID balance --> https://support.apple.com/HT211187

For a variety of reasons Apple will almost always require a functional payment method such as a credit or debit card be present when downloading anything from the iTunes or App Stores that isn't totally free (that also means no free trials), even if the item will be paid for with Apple Account balance. The only solution to satisfy this requirement is to add a valid payment method.


This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on a Mac or Apple mobile devices; click here --> https://support.apple.com/HT201266


Change your Apple ID payment method if you don't have an Apple device --> https://support.apple.com/HT210755 - PC, MS Surface, Android, Chromebook, online at tv.apple.com


'If you can't remove your last payment method or use no payment method with your Apple ID' click here --> https://support.apple.com/HT203905

- If you are updating an old card and have ongoing subscriptions you may need to first add the new card and make it the primary payment method before deleting the old card.


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


Additional resources:

'Payment methods that you can use with your Apple ID' --> https://support.apple.com/HT202631


It won’t let me buy anything from my gift card

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