I've received an email from a false Apple

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:

Identifying legitimate emails from the iTunes Store - http://support.apple.com/HT201679

Recognize and avoid phishing messages, phony support calls, and other scams - https://support.apple.com/HT204759

Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw

If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource by going to a support page on apple.com and use that to contact Apple or to use the service the message is telling you to use.

Forward email attempts as an attachment (in MacOS Mail use the paperclip icon) to: reportphishing@apple.com then delete it.

Hi,

This is a phishing attempt, also known as a spam email.

Apple would never reach out to customers in regards to their Apple ID being blocked/disabled, compromised, unauthorized charges, security breaches, or require payment in the form of gift cards for any services.

If you receive a phishing email, it is always recommended to forward it to reportphishing@Apple.com.

After you have forwarded the email to Apple, you can delete it and/or block the sender.

https://support.apple.com/en-us/HT204759

https://support.apple.com/en-us/HT201679

https://support.apple.com/gift-card-scams

Hope this helps!