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MacBook Pro shuts down when I turn it on

So I have a 15'' Macbook Pro and when I turn it on, even though it's 100% on battery, my macbook shuts down after unlocking it. I try to turn it back on but can't, it says it's out of battery. The only way to turn it on is to connect it. I Only can work after doing this process. Does anyone have the same problem as I? And can someone help me please? Thanks.

MacBook Pro 15″, macOS 12.0

Posted on Dec 4, 2021 2:56 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2021 5:40 AM

Hi,

If your MacBook Pro has Intel Processor, resetting SMC could solve the battery or power related issues.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Dec 4, 2021 5:40 AM in response to ritaaborges

Hi,

If your MacBook Pro has Intel Processor, resetting SMC could solve the battery or power related issues.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


MacBook Pro shuts down when I turn it on

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