You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iphone 11 cant update to ios 15 huhu

My iphone 11 cant update to ios 15 and i dont know why.

iPhone 11, iOS 14

Posted on Dec 4, 2021 8:23 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2021 8:25 AM

Assuming you're trying to update your device wirelessly, and bearing in mind that to perform such a procedure you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections are admitted, and I suggest that you keep the device plugged into power during the whole update process), read this suppport article:--> If your iPhone, iPad or iPod touch won’t update


If the issue persists, try to update it via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider):

Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.


If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Dec 4, 2021 8:25 AM in response to jars96

Assuming you're trying to update your device wirelessly, and bearing in mind that to perform such a procedure you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections are admitted, and I suggest that you keep the device plugged into power during the whole update process), read this suppport article:--> If your iPhone, iPad or iPod touch won’t update


If the issue persists, try to update it via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider):

Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.


If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

My iphone 11 cant update to ios 15 huhu

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.