Disabled Apple ID account

Question

Disabled Apple ID account

I’m trying to add my new card to my Apple account but it keeps saying that my account is disabled. Can someone contact me back and let me know why my account is disabled.

[Edited by Moderator]

iPhone XR, iOS 15

Posted on Dec 5, 2021 8:19 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

684,525 points

Dec 5, 2021 8:38 AM in response to Megan_morgan25

If this is in the iTunes/App Store, see the 3rd link.

See the Apple Support article(s) below.

If your Apple ID is locked or disabled - Apple Support. *

If you have changed your ID or password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support. *

See the Apple Support article(s) below.

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support. *

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide -

Apple Support schedule phone call -

Billings and Subscriptions -

If necessary, try Twitter.

https://twitter.com/AppleSupport. -

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Disabled Apple ID account

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