You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a 13” MacBook Pro with battery not charging

I went through all the suggested things to do (reset SMC, clean the contacts, etc.) to no avail. It seems like it needs repairs. Anybody has an idea on what the cost could be?


Posted on Dec 5, 2021 9:11 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2021 10:01 AM

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it reports power or battery related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it doesn't help, you'd better make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


2 replies
Question marked as Top-ranking reply

Dec 5, 2021 10:01 AM in response to marcelfineart

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it reports power or battery related error.

Use Apple Diagnostics to test your Mac - Apple Support

Apple Diagnostics reference codes - Apple Support

If it doesn't help, you'd better make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


I have a 13” MacBook Pro with battery not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.