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Every time I try to watch a television show or movie that I have purchased on my Macbook the player opens then immediately closes. This does not happen with Apple TV+ content, only things in my library that I have purchased
Yes, I have tried restarting my laptop and I have checked for a system update but as of now, I am not seeing any available.
Gif demonstrating the behavior (real-time, not sped up):
System Information:
Thanks for everyone's help. My new laptop had not been "authorized" to watch my own content, but I was not given any warnings or errors when attempting to do so. I realized this after attempting to download a movie as a test and that gave me a dialog telling me this. If anyone has the same problem, please read this article: Authorize or deauthorize your computer for iTunes Store purchases - Apple Support
Thanks for everyone's help. My new laptop had not been "authorized" to watch my own content, but I was not given any warnings or errors when attempting to do so. I realized this after attempting to download a movie as a test and that gave me a dialog telling me this. If anyone has the same problem, please read this article: Authorize or deauthorize your computer for iTunes Store purchases - Apple Support
Try starting in Safe Mode. That mode takes minutes to boot. In Safe mode startup caches are deleted and other things done and may resolve you problem. The boot normally.
Thanks for the idea lllaass but sadly this has not fixed the problem. I also tried resetting the cache manually from the preferences dialog. Have any other ideas?
Apple TV App unable to watch content
