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Not to make several purchases, an error is displayed

good afternoon, there is a constant problem after 4 purchases in the game. For two days now, this error has not disappeared and I will not make a purchase.

We are testing the application, and we often make purchases, could you advise how to get around this problem?

iPhone 8, 15

Posted on Dec 8, 2021 12:52 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2021 6:42 AM

No, you don't have to be able to speak Russian to know what this one is about.


You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country but provides little additional guidance. Since it says to contact iTunes Support, do this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

1 reply
Question marked as Top-ranking reply

Dec 8, 2021 6:42 AM in response to sachyleghka

No, you don't have to be able to speak Russian to know what this one is about.


You may see various forms of a "Your purchase could not be completed" message. Some may show old URLs (such as the one ending in "/ww/") which will redirect to the current one which leads you to a page to select your country but provides little additional guidance. Since it says to contact iTunes Support, do this:

1. Click on this link --> https://support.apple.com/choose-country-region/media-services

2. Select your country

3. Select: Billing & Subscriptions

4. Select: Subscriptions & Purchases

5. Select: Update payment method

6. Select a chat session or a phone call.

Not to make several purchases, an error is displayed

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