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User profile for user: sucoursey
sucoursey Author
User level: Level 1
8 points

stopped getting messages on macbook air

Why did I stop getting messages on my MacBook air?


MacBook Air (2020 or later)

Posted on Dec 9, 2021 2:51 PM

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User profile for user: Missy5937
Missy5937
User level: Community Specialist

Posted on Dec 10, 2021 1:56 PM

Hello sucoursey,


Thanks for using the Apple Support Communities. We understand that you're unable to receive messages on your MacBook. Is the issue limited to receiving messages or are you unable to send them as well? If you haven't done so yet, take a look at article, If you can’t send or receive messages on your Mac and try the suggested troubleshooting actions provided here.


Keep us posted on how it goes.


Best regards.

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User profile for user: Missy5937
Missy5937
User level: Community Specialist

Dec 10, 2021 1:56 PM in response to sucoursey

Hello sucoursey,


Thanks for using the Apple Support Communities. We understand that you're unable to receive messages on your MacBook. Is the issue limited to receiving messages or are you unable to send them as well? If you haven't done so yet, take a look at article, If you can’t send or receive messages on your Mac and try the suggested troubleshooting actions provided here.


Keep us posted on how it goes.


Best regards.

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stopped getting messages on macbook air

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