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Level 1

4 points

iphone12

my iPhone cannot turn off nor can I answer any calls

iPhone 6s, iOS 10

Posted on Dec 11, 2021 8:05 AM

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Top-ranking reply

Level 10

208,488 points

Posted on Dec 11, 2021 8:07 AM

Try a forced restart or your 12, using these instructions:--> Force restart iPhone – Apple Support

Regards

Giulio

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