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tawana12 Author

Level 1

4 points

Activation lock

I have an iPhone XR but it has an activation lock of someone else’s email and I don’t know how to set it up

iPhone XR

Posted on Dec 11, 2021 1:07 PM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Dec 11, 2021 1:15 PM

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.

Turn off Activation Lock - Apple Support. *

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Activation lock

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