You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

I have an iPhone XR but it has an activation lock of someone else’s email and I don’t know how to set it up

iPhone XR

Posted on Dec 11, 2021 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2021 1:15 PM

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.


Turn off Activation Lock - Apple Support.  *

1 reply

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.