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pilley12 Author

Level 1

4 points

AppleID Locke for security reasons.

I have an appleID locked for security reasons.

Once I try to sign in am not getting an access as it requires me to remember my security question which I don't remember.

The second option is through the email. Once I need to recover my account apple sends recovery email to the locked account which I have no access.

Anyone with means to troubleshoot this issue please. I have apple products but I can't use them because of this problem.

Anyone who knows how to work with this issue please assist.

iPhone 5, iOS 10

Posted on Dec 12, 2021 11:34 PM

Top-ranking reply

Limnos

Level 10

417,931 points

Posted on Dec 13, 2021 6:47 AM

"If you forgot the answers to your Apple ID security questions" click here --> https://support.apple.com/HT201485

If you see the message "not sufficient information" see if at this stage you can still sign up for Two Factor Authentication. Apple has been very strongly urging users to use Two Factor Authentication instead of security questions. "With two-factor authentication, you don't need to remember any security questions.

Click on this link for more information about 'Two-factor authentication for Apple ID' --> https://support.apple.com/HT204915

If you cannot resolve the issue by signing up for Two Factor Authentication, "Contact Apple for help with Apple ID account security"; click here --> https://support.apple.com/HT204169

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AppleID Locke for security reasons.

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