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yoonjoo128 Author

Level 1

4 points

Regarding Trade-In

For trade in, I need to send my device within 14 days. Is the kit coming with my new device? Does the 14 days mean from the day that I get my new iPhone or the order placed date?

Posted on Dec 13, 2021 2:29 PM

Top-ranking reply

k_p95

Level 5

4,002 points

Posted on Dec 13, 2021 4:33 PM

Hi,

Once you receive your new iPhone, your timeframe to return the old one for the Trade-In program starts.

You will receive your Trade-In kit with your new iPhone, as well as further instructions on how to properly send back your old iPhone.

Hope this helps.

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Regarding Trade-In

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