You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund money not received

I requested a refund on a purchase I made and I checked the status of claims and it said it was refunded to my original payment method which was the apple balance and the money wasn’t there

Posted on Dec 13, 2021 3:35 PM

Top-ranking reply

Niel

Level 10

732,491 points

Posted on Dec 13, 2021 3:41 PM

Approved refunds take up to 2 days for store credit. Click here for more information.

If it's already been that long, ask the iTunes Store staff.

(209789)

View in context

Refund money not received

Similar questions