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mouse stopped scrolling since i upgraded to Monterey. I have to reboot to make it work!

has anyone found an answer to this? I think I'm not the only one!

Magic Mouse on imac

Posted on Dec 14, 2021 10:14 AM

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Question marked as Top-ranking reply

Posted on Dec 14, 2021 11:05 AM

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


  1. Connect the USB keyboard and mouse to the computer.
  2. Open System Preferences – Bluetooth
  3. Un-pair the wireless keyboard and mouse.
  4. Turn off Bluetooth
  5. Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
  6. Restart the computer normally.
  7. Open System Preferences – Bluetooth
  8. Turn on Bluetooth
  9. Re-Pair the wireless keyboard and mouse.
  10. Unplug the USB keyboard and mouse and begin testing the wireless devices again.
1 reply
Question marked as Top-ranking reply

Dec 14, 2021 11:05 AM in response to Blanche2019

The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


  1. Connect the USB keyboard and mouse to the computer.
  2. Open System Preferences – Bluetooth
  3. Un-pair the wireless keyboard and mouse.
  4. Turn off Bluetooth
  5. Restart the computer in Safe Mode per the directions in https://support.apple.com/en-us/HT201262
  6. Restart the computer normally.
  7. Open System Preferences – Bluetooth
  8. Turn on Bluetooth
  9. Re-Pair the wireless keyboard and mouse.
  10. Unplug the USB keyboard and mouse and begin testing the wireless devices again.

mouse stopped scrolling since i upgraded to Monterey. I have to reboot to make it work!

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