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my app store and itunes is disabled

my app store and itunes is disabled


iPhone XR, iOS 13

Posted on Dec 14, 2021 12:15 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2021 12:33 PM

Hello jocelynn80,


I see that your App Store and iTunes stores are disabled. I suggest you visit this article…


Using Screen Time on Your iPhone, iPad, or iPod Touch


…to see if you can enable the use of these stores. If this doesn’t help, I suggest you visit the Apple Support page, which I’ll leave a link to below.


Apple Support


Sincerely,


Captain

2 replies
Question marked as Top-ranking reply

Dec 14, 2021 12:33 PM in response to jocelynn80

Hello jocelynn80,


I see that your App Store and iTunes stores are disabled. I suggest you visit this article…


Using Screen Time on Your iPhone, iPad, or iPod Touch


…to see if you can enable the use of these stores. If this doesn’t help, I suggest you visit the Apple Support page, which I’ll leave a link to below.


Apple Support


Sincerely,


Captain

my app store and itunes is disabled

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