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Level 1

4 points

i'm trying to update my payment information and received an 'account disabled' message that said I need to contact apple support.

Please advise on how to reactivate my account and add new payment information

Posted on Dec 14, 2021 1:05 PM

Top-ranking reply

Level 10

471,687 points

Posted on Dec 14, 2021 1:06 PM

This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. See instructions in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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