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emagayle Author

Level 1

4 points

Subscription?

I recently subscribed to an app that costs $19.99 for a month. Well, I went to check my bank account and I was charged twice for the subscription and I’m not sure why. But I would like to get that fixed please

iPhone 11, iOS 15

Posted on Dec 15, 2021 12:01 PM

Top-ranking reply

Niel

Level 10

731,363 points

Posted on Dec 15, 2021 12:12 PM

If they're for the same month's service, use the 'Report a Problem' link in the email receipt, or click here and ask the iTunes Store staff for assistance. Otherwise, it's working properly.

(209918)

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Subscription?

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