You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: lawrenceswhite
lawrenceswhite Author
User level: Level 1
10 points

Not Loading images in Mac Mail downloads

Since upgrading to Mac OS 12.0.1, when I download mail to my computer, the images won't load, and I get a banner message at the top of the email that says, "Your network preferences prevent content from loading privately" There is a button that says " load content directly" that will then load the images. I have searched in mail preferences, network preferences, and privacy to enable this, and found nothing. In previous versions, there was a way in mail preferences to turn this on and off, but it is missing in the new version. Using Mac Mail 15.0

Please let me know where i can turn on loading images in Mac Mail.

Thanks!

MacBook Air

Posted on Dec 16, 2021 7:14 AM

Reply
Question marked as Top-ranking reply
User profile for user: BDAqua
BDAqua
User level: Level 10
245,459 points

Posted on Dec 16, 2021 8:47 AM

If you see 'Unable to load remote content privately' at the top of an email

If Mail displays a message that it's unable to load remote content privately, you can tap Load Content to display the content.


Mail Privacy Protection in iOS 15 and iPadOS 15 hides your IP address, so email senders can’t determine your location or link it to your other online activity.

In some cases, Mail isn’t able to download remote content in an email in a private way. This may happen if you’re using a Virtual Private Network (VPN). 

Mail won’t load this content without your permission and instead notifies you that it's unable to load remote content privately.

You can tap Load Content to bypass the warning, and allow Mail to receive the remote content without using Mail Privacy Protection. If your device is using a VPN for this content, the content will be loaded through the VPN rather than through Mail Privacy Protection.

If you see 'Unable to load remote content privately' at the top of an email - Apple Support

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: BDAqua
BDAqua
User level: Level 10
245,459 points

Dec 16, 2021 8:47 AM in response to lawrenceswhite

If you see 'Unable to load remote content privately' at the top of an email

If Mail displays a message that it's unable to load remote content privately, you can tap Load Content to display the content.


Mail Privacy Protection in iOS 15 and iPadOS 15 hides your IP address, so email senders can’t determine your location or link it to your other online activity.

In some cases, Mail isn’t able to download remote content in an email in a private way. This may happen if you’re using a Virtual Private Network (VPN). 

Mail won’t load this content without your permission and instead notifies you that it's unable to load remote content privately.

You can tap Load Content to bypass the warning, and allow Mail to receive the remote content without using Mail Privacy Protection. If your device is using a VPN for this content, the content will be loaded through the VPN rather than through Mail Privacy Protection.

If you see 'Unable to load remote content privately' at the top of an email - Apple Support

Reply

Not Loading images in Mac Mail downloads

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up