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My iPhone 11 won't turn on even after doing a restart. It is stuck on the black screen with the apple logo. How can I turn it on?

My iPhone 11 won't turn on even after doing a restart. It is stuck on the black screen with the apple logo. How can I turn it on?


iPhone 11 Pro, iOS 14

Posted on Dec 16, 2021 6:59 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2021 1:04 AM

Frozen phone or Logo Bootloop or Stuck on apple logo

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

1 reply
Question marked as Top-ranking reply

Dec 17, 2021 1:04 AM in response to SKshoes243

Frozen phone or Logo Bootloop or Stuck on apple logo

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

My iPhone 11 won't turn on even after doing a restart. It is stuck on the black screen with the apple logo. How can I turn it on?

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