You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i was logged out of my apple music family subscription after i updated to ios 15 the only option i see is to join apple music while my family still have active subcric

i was logged out of my apple music family subscription after i updated to ios 15 the only option i see is to join apple music while my family still have active subcription

iPhone 8 Plus, iOS 15

Posted on Dec 17, 2021 1:05 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2021 7:59 PM

Hi, christiana181, and thanks for reaching out. We see you're not able to use Apple Music after updating your device. We'll be glad to assist.


As long as you're still part of the family, and the Apple Music subscription is still enabled, you should have automatic access.


If it's showing you do not currently have a subscription, you may need to make sure your Apple ID is signed in as shown here: Sign in with your Apple ID


We hope that helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 17, 2021 7:59 PM in response to christiana181

Hi, christiana181, and thanks for reaching out. We see you're not able to use Apple Music after updating your device. We'll be glad to assist.


As long as you're still part of the family, and the Apple Music subscription is still enabled, you should have automatic access.


If it's showing you do not currently have a subscription, you may need to make sure your Apple ID is signed in as shown here: Sign in with your Apple ID


We hope that helps.


Cheers!

i was logged out of my apple music family subscription after i updated to ios 15 the only option i see is to join apple music while my family still have active subcric

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.