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BK4MM4eva Author

Level 1

4 points

I pad is disabled

I have an I pad that is locked as it was updated and then asked what the passcode was. This could not be recalled when the I pad was set up

iPad 2, iOS 9

Posted on Dec 17, 2021 1:14 PM

Top-ranking reply

Ijustwanttolookattheforums

Level 6

15,962 points

Posted on Dec 17, 2021 1:17 PM

As your iPad is disabled (You have forgotten the passcode) you will need to connect your device to a Macbook or computer running iTunes. Please follow the steps at the following resource.

https://support.apple.com/en-gb/HT211078

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I pad is disabled

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