Unable to make purchases after updating credit card info.

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Level 1

4 points

Unable to make purchases after updating credit card info.

I changed my credit card info in iTunes and now I cannot buy anything. I get a box that says to click "Billing Info" to approve but when I click it nothing happens. I am on a PC and the support pages I've seen are all intended for Mac or iphone. Does anyone know how to fix this issue on a PC or Android device?

Posted on Dec 18, 2021 11:10 AM

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Answer 1

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Limnos

Level 10

421,531 points

Dec 18, 2021 1:40 PM in response to K8kim

Change your Apple ID payment method if you don't have an Apple device --> https://support.apple.com/HT210755 - PC, MS Surface, Android, Chromebook, online at tv.apple.com

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Unable to make purchases after updating credit card info.

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