You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

The case of my airpods pro will not charge

I tried multiple chargers and allowed it to charge for an hour. The case is now completely dead and the lights will not turn on when plugged in.

Posted on Dec 22, 2021 10:41 AM

Top-ranking reply

Community+ 2024

Level 10

126,433 points

Posted on Dec 22, 2021 10:51 AM

Check for any debris or fuzz in the Lightning port in the case, and carefully remove any found.

Try a different and known-good charger, and a different and known-good Lightning cable.

If the case is well and truly bricked, you can order a replacement from Apple here:

View in context

Similar questions