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how comes I can receive calls but not hear them?

so basically my phone does receive calls but I can not hear them when I answer.how do I fix that?

iPhone 7 Plus, iOS 15

Posted on Dec 23, 2021 12:52 AM

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Community+ 2024

Level 10

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Posted on Dec 23, 2021 12:56 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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