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Level 1

11 points

My iPhone Xr won’t turn off

My iPhone 10xr won’t shut off even after doing volume up volume down then sidebar

[Re-Titled by Moderator]

Posted on Dec 25, 2021 8:09 AM

Top-ranking reply

Level 10

212,540 points

Posted on Dec 25, 2021 8:11 AM

Do this CAREFULLY:

Press and quickly release VOLUME UP
Press and quickly release VOLUME DOWN
Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off"

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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