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Why when i send text messages is it going to another persons iphone as 2 seperate text messages. Theres 2 of my contact on their messaging app & they can’t fix the problem


Posted on Dec 25, 2021 1:47 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 26, 2021 11:08 AM

Hey there Bh2470,


Thanks for reaching out to Apple Support Communities. We understand that when you send a message to a contact, it shows up as two separate threads. We're happy to provide some assistance.


Does this only occur with one specific contact? If so, have them delete the multiple message threads and try again:


Delete messages on iPhone


Also, we always recommend to keep devices up-to-date:


Update your iPhone, iPad, or iPod touch


We hope this helps.


Have a great day!

2 replies
Question marked as Top-ranking reply

Dec 26, 2021 11:08 AM in response to Bh2470

Hey there Bh2470,


Thanks for reaching out to Apple Support Communities. We understand that when you send a message to a contact, it shows up as two separate threads. We're happy to provide some assistance.


Does this only occur with one specific contact? If so, have them delete the multiple message threads and try again:


Delete messages on iPhone


Also, we always recommend to keep devices up-to-date:


Update your iPhone, iPad, or iPod touch


We hope this helps.


Have a great day!

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