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User profile for user: Phoxartist
Phoxartist Author
User level: Level 1
7 points

My iPhone says “Unable to Activate” and it needs an update.

My iPhone 7 says “Unable to Activate” and says it needs an update to activate my iPhone. What do I do?

iPhone 7, iOS 15

Posted on Dec 26, 2021 3:23 PM

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User profile for user: GreeniusGenius
GreeniusGenius
User level: Level 4
3,757 points

Posted on Dec 26, 2021 4:02 PM

Maybe you can attempt to update it by using a Mac and Finder (or iTunes on older versions), or by using iTunes from the Microsoft store on a PC. That might help. If you don’t have access to either, I’m sure staff at the Apple Store (or an Apple Authorised Service Provider (AASP)) would assist you with the matter.

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User profile for user: GreeniusGenius
GreeniusGenius
User level: Level 4
3,757 points

Dec 26, 2021 4:02 PM in response to Phoxartist

Maybe you can attempt to update it by using a Mac and Finder (or iTunes on older versions), or by using iTunes from the Microsoft store on a PC. That might help. If you don’t have access to either, I’m sure staff at the Apple Store (or an Apple Authorised Service Provider (AASP)) would assist you with the matter.

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My iPhone says “Unable to Activate” and it needs an update.

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