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Apple TV 4k and Remote not working

Hi all,


I moved recently and when I got to my new place the wifi had obviously changed. While my appleTV will start up when plugged in, I am unable to get the remote responsive. I also have had no luck using an alternative remote (phone/ipad/etc) since the TV isnt connected to the new wifi network. I have tried charging, resetting etc the remote.


Any tips I may not have found on google?

Apple TV 4K, tvOS 15

Posted on Dec 27, 2021 2:10 PM

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Question marked as Top-ranking reply

Posted on Dec 27, 2021 5:35 PM

Then your next step is to call AppleCare.


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Apple TV 4k and Remote not working

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