You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't complete the data transference to my iPhone 12

Hi everyone, i have just got an iphone 12 and try to transfer my old data to my new phone. i follow the on screen instruction but however until the steps : transfered data from device, I then click continue and it straight back to the HELLO screen. please could anyone advise?



[Re-Titled by Moderator]


iPhone 12, iOS 14

Posted on Dec 28, 2021 4:34 PM

Reply
Question marked as Top-ranking reply
2 replies
Question marked as Top-ranking reply

Dec 28, 2021 4:37 PM in response to HL1979

HL1979 wrote:

Hi everyone, i have just got an iphone 12 and try to transfer my old data to my new phone. i follow the on screen instruction but however until the steps : transfered data from device, I then click continue and it straight back to the HELLO screen. please could anyone advise?

Proceed with the other 2 methods in this link Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support

I can't complete the data transference to my iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.