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When I open Safari I get a notice that my Apple iPhone may be infected and to install an app. When I try to cancel the notice, I am taken to a site for Defendo: AdBlock and Security. How do I remove this from my iPhone7 so I can use Safari ?

When I open Safari I get a notice that my Apple iPhone may be infected and to install an app. When I try to cancel the notice, I am taken to a site for Defendo: AdBlock and Security. How do I remove this from my iPhone7 so I can use Safari ?

Posted on Dec 29, 2021 2:52 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 30, 2021 12:00 PM

Hi medina3400,


It sounds like you have a window in Safari you need to get rid of and we can help.


Try to close the tab normally:

Use tabs in Safari on iPhone


If that hasn't solved it, try clearing Safari web data. Go to Settings > Safari > Clear History and Website Data.


Let us know if that takes care of this for you.


Thanks for using the Apple Support Communities.

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3 replies
Question marked as Top-ranking reply

Dec 30, 2021 12:00 PM in response to medina3400

Hi medina3400,


It sounds like you have a window in Safari you need to get rid of and we can help.


Try to close the tab normally:

Use tabs in Safari on iPhone


If that hasn't solved it, try clearing Safari web data. Go to Settings > Safari > Clear History and Website Data.


Let us know if that takes care of this for you.


Thanks for using the Apple Support Communities.

When I open Safari I get a notice that my Apple iPhone may be infected and to install an app. When I try to cancel the notice, I am taken to a site for Defendo: AdBlock and Security. How do I remove this from my iPhone7 so I can use Safari ?

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