You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charging/ screen issue

Hello! I recently got an Apple Watch series 7 and have been having a few issues. The first issue is that it does not hold a charge at all. It doesn’t even make it 12 hours and it’s dying. I feel as though that should not be the case since I also have a series 3 and it last longer. The other issue I am having with the watch it the screen randomly magnifies it’s self and I can’t use it at all. It’s doesn’t return back to normal until I have to rest start the watch. This has happened at least once a day if not more

Apple Watch Series 7

Posted on Jan 1, 2022 10:44 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2022 12:27 PM

I'm going to guess you have Zoom enabled in your Apple Watch App > Accessibility > Zoom. If you do turn it off.


See this link on how to manage Zoom if you do want it enabled: Use Zoom on Apple Watch - Apple Support


In terms of battery life, there are many things which can effect how long the battery can last. You say 12 hours. The maximum expected life on a single charge is 18 hours. If you are using your watch more, or you have Background App Refresh turned on, or you stream music, use cellular services a lot, etc., your mileage may vary.


See this link about how about how Apple Battery is measured --> Apple Watch - Battery - Apple

1 reply
Question marked as Top-ranking reply

Jan 1, 2022 12:27 PM in response to Klow2

I'm going to guess you have Zoom enabled in your Apple Watch App > Accessibility > Zoom. If you do turn it off.


See this link on how to manage Zoom if you do want it enabled: Use Zoom on Apple Watch - Apple Support


In terms of battery life, there are many things which can effect how long the battery can last. You say 12 hours. The maximum expected life on a single charge is 18 hours. If you are using your watch more, or you have Background App Refresh turned on, or you stream music, use cellular services a lot, etc., your mileage may vary.


See this link about how about how Apple Battery is measured --> Apple Watch - Battery - Apple

Charging/ screen issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.