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jonnyladeur Author

Level 1

4 points

Home App crashes as soon as I select home setting.

I don't know if this is solved but I have still this problem with the home-app.

My homekit devices are all working fine thru home app including automation.

Problem is as soon as I click home settings, it just crashes and exits out to home screen. When I go back to Home app, it's working, then I select home setting, same thing.

I can select room setting, edit screen, add scene, accessaries. Only home settings is causing a crash/app-close.

So I can't even delete home or add/remove family members.

Logging out of iCloud didn't work, restoring doesn't work as it brings everything back to how it was.

I have added my wife and when I check her phone, I can see home setting, but she is not the admin.

I even tried this on my macbook to see home app and once I select home settings, it just crashes/closes.

iPhone 12 Pro

Posted on Jan 3, 2022 1:07 AM

Top-ranking reply

lllaass

Level 10

210,459 points

Posted on Jan 3, 2022 1:11 AM

Try booting to Safe Mode. That boot up takes minutes and clears caches and other things that may resolve your problem.

How to use safe mode on your Mac - Apple Support

A lot of times just boot to Safe Mode followed by normal boot resolves problems.

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Home App crashes as soon as I select home setting.

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