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Mbak6969 Author

Level 1

4 points

I forgot my admin sign in password. How ca I get in to do an OS update?

I forgot my admin password. I need to get access to upgrade my OS

MacBook Air 13″, macOS 10.14

Posted on Jan 3, 2022 6:17 PM

Top-ranking reply

kaz-k

Level 9

50,142 points

Posted on Jan 3, 2022 6:32 PM

Hi, and Happy New Year.

Following document could help your issue.

https://support.apple.com/en-us/HT202860

When update macOS, you are asked AppleID password as well as login password. If you forget Apple ID password as well, you need to reset Apple ID password, too.

If you forgot your Apple ID password - Apple Support

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I forgot my admin sign in password. How ca I get in to do an OS update?

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