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Level 1

4 points

iPhone on start up mode

It’s on the Apple logo and won’t start

Posted on Jan 5, 2022 12:17 PM

Top-ranking reply

Level 8

35,909 points

Posted on Jan 5, 2022 10:24 PM

Hi nathalia98,

welcome to the Apple Community.

Wondering which iPhone model you have, and which iOS version is installed.

You might want too browse these articles from Apple Support:

If your iPhone is stuck on the Apple logo

Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch

If your iPhone won't turn on or is frozen

And:

If you still need help:

There is a "Get support" link to Apple at top right on this discussion page .

All the best :-)

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