You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to power on the mac when it’s completely off and not getting charged after connecting power to it

Not getting turned on

MacBook Pro 13″, macOS 10.15

Posted on Jan 7, 2022 3:27 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2022 4:18 AM

Hi,

Following document could help your issue.

If your Mac doesn't turn on - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


1 reply
Question marked as Top-ranking reply

Jan 7, 2022 4:18 AM in response to Padamati4

Hi,

Following document could help your issue.

If your Mac doesn't turn on - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro there.

Official Apple Support

https://www.apple.com/retail/geniusbar/

Apple - Find Locations - Location Selector


How to power on the mac when it’s completely off and not getting charged after connecting power to it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.