icloud email unresponsive for months
I am unable to access my icloud email from the mail app on my macbook, phone, or from any internet browser through icloud.com/mail for about a year. When I try to log in through a browser, I am flashed a "mail has stopped responding" message before being immediately logged out of icloud. On my phone, I see "server is unresponsive". On the mail application, when I view Mail->preferences, under status, it shows account offline. When I click Mailbox->take all accounts online, nothing changes. When I call Apple support, they have me fiddle around with settings on my phone or the mail app on my devices, but it seems clear to me that this is not the issue, since all modes of accessing my mail is blocked - I believe something is wrong with my account on the icloud end, but support always tells me everything looks fine from their end. Where should I seek help on solving this?
