You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Joerel Ramos
Joerel Ramos Author
User level: Level 1
30 points

USB superdrive wont work despite USB c adapter

I asked Apple customer support whether the USB superdrive would work with my MacBookAir 13'retina 2019. The agent ( through chat) stated that as long as I have an adapter it should. I have a Satechi USB C adapter, purchased through apple as well so I bought the drive. I have tried to use it but a notification states that I should connect it to a USB port as it needs power. I read through the discussions and someone got a better result when he upgraded to Monterey. I did that and it still is not working. Should I return it or is there a way for this to work?

MacBook Air 13″, macOS 12.1

Posted on Jan 8, 2022 5:05 PM

Reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,274 points

Posted on Jan 8, 2022 7:46 PM

Joerel Ramos Said:

"USB superdrive wont work despite USB c adapter"

-------


It works for me too.


So, Verify the Connection:

See if the SuperDrive is even seen: 

  1. Hold Down: the Option key
  2. Click: the Apple menu
  3. Select: About this Mac...
  4. Click: System Report... button
  5. Select: Disc Burning (on the left of screen)
  6. Look For: this SuperDrive
View in context

Similar questions

4 replies
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,274 points

Jan 8, 2022 7:46 PM in response to Joerel Ramos

Joerel Ramos Said:

"USB superdrive wont work despite USB c adapter"

-------


It works for me too.


So, Verify the Connection:

See if the SuperDrive is even seen: 

  1. Hold Down: the Option key
  2. Click: the Apple menu
  3. Select: About this Mac...
  4. Click: System Report... button
  5. Select: Disc Burning (on the left of screen)
  6. Look For: this SuperDrive
Reply

USB superdrive wont work despite USB c adapter

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up