You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My email got hacked. I’m not tech savvy… can I delete my email address? And create a new one?

i got hacked…..someone is impersonating my email and my Apple ID. Got into my photos and personal data. What should I do to protect my information.. banking, contacts… help!


[Link Edited by Moderator]

Posted on Jan 9, 2022 9:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2022 9:35 AM

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. You might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Security and your Apple ID.   *


Device and Data Access when Personal Safety is At Risk    -


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


Note the restrictions in the article.


Apple ID Name Change.  * 


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *



2 replies
Question marked as Top-ranking reply

Jan 9, 2022 9:35 AM in response to merlefromsacramento

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. You might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      *


Security and your Apple ID.   *


Device and Data Access when Personal Safety is At Risk    -


Checklist: If you want to see if anyone else has access to your device or accounts  *


 Apple ID Password Change.  -


Note the restrictions in the article.


Apple ID Name Change.  * 


 What to do after you change your Apple ID or password - Apple Support  *  I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication   *


Two Factor Authentification availability.   *


2 Factor Authentication - How to generate a recovery key.  *


Apple ID - Using app-specific passwords.   *


Apple ID - Two Step Verifications FAQ    *



Jan 15, 2022 4:37 PM in response to Eric Root

This is no help at all to the consumer. Big tech is infiltrating privacy so you need to learn yourself as you get profiled. Apple no longer helps I call no help, so best thing I can say is cut your losses and figure out next round yourself how to make it secure as no one cares about your security and also algo's are coming to take most security jobs and coding anyways. Focus your attention on not caring what they see as they already do so do what you can that is best for you.

My email got hacked. I’m not tech savvy… can I delete my email address? And create a new one?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.