hello , my iPad won't charge . I tried to reset it but its not working

Hi sgaspard1, thank you for posting in Apple Support Communities.

In addition to what has been commented, you may find it could also be your Power Adapter or Cables.

Nevertheless, the following link will take you through some steps or trouble shooting processes to try and resolve your issue.

https://support.apple.com/en-au/HT211203

You will also note at the bottom of the linked article the option to contact Apple Support.

You can do this as follows:

• Online:--> Genius Bar Reservation and Apple Support Options - Apple;
• Contacting a local Apple Store or AASP among the list provided above but also again as follows Apple – Location Selector; or
• Using the "Apple Support" app, available and downloadable from App Store.

These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item.

If you continue to experience difficulties, you might be best advised to first seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

Your charging port is most likely dirty. You will need to clean it out.