You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My new macbook is not charging and it's giving lags;taking 15-20 minutes to start and apps are loading very slowly. The moment I unplug the cable, my mac shuts down immediately. I don't know what to do now. I've tried reseting SMC method but it's not reseting
Batteries are considered Consumable Products. Over time it will degrade to a point where it needs to be replaced. The usage is normal as the capacity will go up and down all the time and never stay always at 100%. Apple Batteries are rated for 1000 Full Battery Cycles and / or 80% Capacity before needing Evaluation or replacement.
For additional reading on Battery and Apple Computers this link may help. About battery health management in Mac notebooks and especially for the M1 and Big Sur & Monterey If battery charging is paused or on hold on your Mac
Depending on the Age of the computer, some aspects from the above links, may or may not apply to your computer.
A feature introduced into Big Sur & Monterey was to preserve the number of Full Battery Cycles - there was an Algorithm coded into the macOS. It is perfectly Normal for Big Sur , Monterey to Pause / Suspend charging the battery beyond 80% and hold it at that level. One can nudge / over-ride this by clicking the Battery Icon on Desktop Top Bar and allow charging beyond 80%. From observations, it will Pause / Suspend again once reading 90%. Same procedure to over-ride and will charge to 100%
Batteries are considered Consumable Products. Over time it will degrade to a point where it needs to be replaced. The usage is normal as the capacity will go up and down all the time and never stay always at 100%. Apple Batteries are rated for 1000 Full Battery Cycles and / or 80% Capacity before needing Evaluation or replacement.
For additional reading on Battery and Apple Computers this link may help. About battery health management in Mac notebooks and especially for the M1 and Big Sur & Monterey If battery charging is paused or on hold on your Mac
Depending on the Age of the computer, some aspects from the above links, may or may not apply to your computer.
A feature introduced into Big Sur & Monterey was to preserve the number of Full Battery Cycles - there was an Algorithm coded into the macOS. It is perfectly Normal for Big Sur , Monterey to Pause / Suspend charging the battery beyond 80% and hold it at that level. One can nudge / over-ride this by clicking the Battery Icon on Desktop Top Bar and allow charging beyond 80%. From observations, it will Pause / Suspend again once reading 90%. Same procedure to over-ride and will charge to 100%
I think it's a problem with the hardware, but maybe I'm wrong. I suggest you do the Apple Diagnostics to see if it finds a problem with the hardware. Click the link inside the link about the reference codes. They say what the reference code you get means. I hope it doesn't take like 20 mins to go to apple diagnostics though. I think you should contact apple support too.
I've just got my mac yesterday, since then it's shutting down straightaway after unplugging the charging cable and in battery information its saying "battery is not charging"
When I tried to check my battery life, there wasn't any option of "battery" on settings.
I'm so frustrated right now, the whole system is lagging and I'm not being able to sign in my apple id for lags
So just be absolutely clear - you just got is recently as Brand New or Refurbished or Second Hand.
From whom?
Catalina was released October 7, 2019 that is 2 1/2 years ago.
If I were you, I would return it to the Store or person from whom it was purchased and request a FULL REFUND
Apple does not offer a MBA 2020 with Catalina still installed if purchased in 2022 not even a Refurbished Directly from Apple would have Catalina
It must be an old/Second hand MacBook, and not new. Whoever you got it from, must have put this on sale because of it's problem. I don't know if they mentioned if the MacBook had problems, but if they said that it was new...they must be lying big time. I agree with P. Philips here about the refund part. This is not right.
Brand new from Apple ? The it would be running Big Sur macOS 11 or Monterey macOS 12 and not Catalina where is question is placed
Explain what version is installed please
Catalina
My brand new macbook air 2020 not charging and facing lags and bugs
